About Automataria
The work between
request and action.
Automataria focuses on the operational handoff: turning the information that arrives into a next step a team can review and act on.
Starting with a specific problem.
Our initial focus is local HVAC and home-service intake: multiple contact channels, incomplete requests, callbacks and the decision before scheduling. HVAC is the first application of the work, not a limit on the brand.
The software follows the process.
We are not a CRM or a replacement for the front office, dispatcher or service-management system. We define the workflow around the team, then confirm the connections and permissions it needs.
Recommendations before external actions.
Our starting method is shadow mode: observe the intake, compare recommendations with human decisions and enable a limited scope only after review.
Where does the handoff get stuck?
Tell us how requests arrive, who handles them and what should happen next.
Tell us about your intake